Shipping policy

Last updated: February 20, 2026

Thank you for shopping with Pourush Men's Health & Wellness.
This Shipping Policy outlines how we process and deliver your orders.

Order Processing Time

All orders are processed within 1–2 business days (excluding Sundays and public holidays).

Orders placed after business hours will be processed on the next working day.

You will receive a confirmation email once your order has been successfully placed and another notification when your order has been shipped.

Estimated delivery times:

• Within Maharashtra: 2–4 business days
• Rest of India: 3–7 business days

Delivery times may vary depending on your location, courier partner, and unforeseen circumstances.

Shipping charges (if applicable) will be calculated and displayed at checkout.

We may offer:

✔ Free shipping promotions
✔ Flat-rate shipping
✔ Location-based charges

Once your order is shipped, you will receive a tracking link via:

✔ Email
✔ SMS (if phone number provided)

Please allow up to 24 hours for tracking updates.

While we strive for timely delivery, delays may occur due to:

• Courier issues
• Weather conditions
• Incorrect shipping address
• High order volumes

We are not responsible for delays caused by courier partners or external factors.

Customers are responsible for providing accurate shipping details.

If an order is returned due to:

❌ Incorrect address
❌ Unavailable recipient

Reshipping charges may apply.

If your order arrives damaged:

👉 Please contact us within 48 hours of delivery
👉 Email: admin@urolife.in

Include photos of:

✔ Package
✔ Shipping label
✔ Damaged product

Currently, we do / do not ship internationally.

For international shipping inquiries, contact us at admin@urolife.in.

For shipping-related questions:

Email: admin@urolife.in

Address:
Urolife Clinic
Swargate
7 Loves Chowk
Pune, Maharashtra 411042
India